The Military Exchange Credit Card
The Military Star Credit Card is acknowledged at all service exchanges while at the same time you can also use it for your online and catalog purchases. Military Star Card can also be used at all Marine Corps, AAFES, Coast Guard and Navy Exchanges.
The Military Star Credit Card gives you the same features and benefits as your bank card or credit card. The card is being offered with zero percent annual fee, low interest rate with 25-day grace period before charging a finance charge.
You can get advantage of Military Star Card by signing up in two ways. One way is to go to an exchange customer service department and simply present your military ID card. You will be issued a temporary card upon credit approval. Another way is to apply online.
Signing up online for your Military Star Credit Card is very easy. Simply visit the Military Star Card website. Once you logged in, just click on the ‘Member Services’ tab and select ‘Payment Method’.
The system also offers you the chance to check the status of your Military Star Cards online through Military Star Card website. You can do this by logging in at the website and once you get into your account click on ‘Member Services’ tab and select the account information. Another way of checking your account status is by calling toll free 1-877-891-STAR in CONUS. Other numbers for particular locations are listed below:
Belgium: 0800-1-6374
Crete: 00-800-18092003452
Germany: 0800-812-4690
Guam: 01800-546-7195
Italy: 8008-72683
Japan: 00531-114239
Korea: 00308-130663
Netherlands: 0800-022-9614
Norway: 800-14-199
Okinawa: 00531-114239
Spain: 900-971-394
Turkey & Saudi Arabia: 214-312-6030 Call Collect
United Kingdom: 800-96-1843
Tips in Using Your Military Star Credit Card
- Save copies of all your transaction receipts or charges.
- Make sure to always check your monthly billing statement and make a comparison against the receipts you have saved.
- If there appears any dubious charges or credits appearing in your billing statement promptly contact the Exchange Credit Call Center.
- In case you change your address, notify at once the Exchange Credit Call Center. When you have an incorrect address in the system, it will delay the receipt of your statement.
- Always settle payments promptly. Whenever you will be unable to settle a payment, contact the Exchange Credit Card Call Center immediately.
- Register for online statements in order to view your account. You can also set up automatic payments that will be deducted from your bank account.
- If you want to dispute particular charges, you may submit the dispute in writing within 60 days after receiving the statement.
